Posts Tagged ‘buyback’

February Temperatures Heat Up As Auto Dealers Capitalize on Toyota’s Woes

February 4, 2010

As a direct marketing professional, I keep track of the causes behind the peaks and valleys of the automotive industry. For example, since my livelihood depends on the advertising dollars dealers spend on a monthly basis, I generally “feel” the impact in a personal and unique way. When the economy began to spiral downward, I noticed a sharp decrease in my orders for credit-related mailers. Dealers complained that their lenders were turning down many of the sub-prime loan applications they normally would approve, and because of that they were not able to justify paying me to send credit offers to bankruptcy lists, low credit score lists, etc. Well, in a similar way, I “feel” it when things turn the other way too!

Most recently, in light of the national negative publicity Toyota has received, many auto dealers (non-Toyota) have seized on their opportunity to capitalize and are winning as their gamble is paying high dividends. Here’s what’s going on:

Non-Toyota dealers are ordering all of the Toyota owners in their market from our Title List. They are sending them buyback letters and other offers, and local Toyota owners are flocking in to trade out of their Toyotas because they no longer want to drive them! In fact, just yesterday (2/3/10) Transportation Secretary Ray LaHood uttered the non nationally-broadcasted statement that received the highest level of media blitz:

At a congressional hearing, LaHood said his advice to an owner of a recalled Toyota would be to “stop driving it. Take it to a Toyota dealer because they believe they have a fix for it.” His comments prompted new questions and rattled Toyota stockholders, causing shares to plunge 8 percent before they recovered, declining 6 percent for the day.

Then, just this morning (2/4/10), a suspected problem with the brakes on the Toyota Prius (not included in original recall) has led to a national recall too! My intention is not to kick a man when he’s down, but do you realize the potential this brings to ANY non-Toyota store?

If you are intelligent enough to put two and two together, then let’s get rollin’ and put together a serious mailer and send it to all the Toyota owners in your market. You may not ever have another chance at this type of business again. It’s literally a plug-n-play market right now – mail them your offer and they’ll come in and buy. It doesn’t get any simpler!

Use our contact form, call, or email me at jgreenleaf@hillmarketing.com

And please, non-Toyota franchised dealers only. Thanks.

Automotive Direct Mail: Summer Solution?

May 28, 2008

If this past Memorial Day Weekend is any indication of how automotive direct mail will perform this Summer, then expect a “push” on certain mailers and a “whoa” on others.  Out of the three different pieces I mailed, one stood head and shoulders above the rest.  Was it (a) the saturation pieces?  Was it (b) the credit mailer (pre-approved)?  Or was it (c) the one I said would out-perform anything it came up against? 

Not to pat myself on the back, but it was “c,” the one that I predicted beforehand to out-perform anything it came up against.  That’s right!  The greeting card I designed behaved just like I created her to do.  She was a good little animal this past weekend generating an average of 27 deliveries per 5,000 mailed!  At less than $180 per vehicle, General Managers, Principles, and those beloved bean-counters are all of a sudden paying close attention to those marketing folks over at Hill Marketing.

It makes total sense.  People love receiving greeting cards in the mail, be it a birthday, holiday, special occasion, etc.  Perhaps some sort of psychological satisfaction subliminally occurs when their fingers are carefully tearing open the edges of the sealed envelope.  Perhaps the anticipation of the unknown source of joy that awaits inside the envelope sets the stage in the mind that leaves it vulnerable and persuadable to a degree uncommon to standard automotive direct mail.

I really don’t know the exact reason.  But as far as reliable empirical evidence goes, dealers that run this mailer always sell many units.  If you have a favorite mailer that you run, I suggest you try it at least once.  Shoot me over the copy and I’ll get a proof out to you in the greeting card format.  If I don’t substantially increase your response rate, you can say so here on my blog in the comments section for the world to see.  But if you end up like everyone else – COMPLETELY SATISFIED – then we’ll keep it our little secret while you stealthily go into your PMA and snatch up all them deals, leaving your competitors in the dust.

Email for prices, turnaround, etc.  Also available: saturation, pre-approved credit mailers, buyback, title swap, customized, free consultation – no obligation.

Happy New Year!

January 2, 2008

crystal ball

Last year was a great year, and we hope that this year will be even better.  To stay a step ahead of the game, a look into the old crystal ball is in order.  What do we see?  We see thousands of potential customers with a sudden increase in their bank account.  Wait, the fog is clearing; it is a surge in deposits.  These potential customers are all depositing checks that look very similar.  We see three or four – no, it’s three letters.  They all have an “I” and an “R” and an “S.”  That’s it!  They all have IRS tax refunds.

Okay, this means that some healthy car-deals are possible because they have down-payment.  This means that we need to get these customers into your store before they buy from someone else.  Why don’t we do this; let’s send them some direct mail from Hill Marketing Group, giving them a reason to visit – so you can close them!  The crystal ball reveals that they will buy from *somewhere* soon, but there’s too much fog to read the plate frames.  It could be you, or it could be one of the other dealers near you.  The only way to tell is to ask yourself: what do I have planned for then?  Have you planned the necessary marketing strategy that would result in your name on the freshly-delivered unit’s plate-frame?

If not, then give us a call or send us an email to find out what your options are.  We are fully-stocked with the perfect combination of mailers, data, and affordable pricing.  Our *well-thought-out* marketing programs are turn-key, so all you have to do is order and we do all the rest (except the test-drive, write-up, desking, F&I, and delivery)!  It doesn’t get any easier than this.  We even provide your sales staff and managers a training conference call just to make sure that everyone is extra-sharp and on point!

Remember, they will buy from somewhere.  What you do between now and the time they leave their house to buy will determine whether or not they include you as an option.  Why not send them a neat credit card offer with an insured cash prize that’s only available at your store?  That’ll get ‘em in.  Or how about a buyback letter that informs them that you’ll pay most for their trade?  Or what about a special-finance mailer using credit data from Experian, Trans-Union, or Equifax?  Postcards?  Saturation?  Let’s talk!

Auto Dealer Turkey Blitz 2007 Thanksgiving Direct Mail

October 10, 2007

Are you ready?  Don’t be like the many dealers that procrastinate putting together a Thanksgiving Turkey Mailer, only to find out that it’s too late to drop.  Get the process started now so that when crunch time arrives, you can focus on what you do best: selling new and used vehicles from direct mail leads!  Free turkey coupons are limited, so get the ball rolling today and click here for samples and prices.  Nothing breaks the heart of a direct mail company more than having to turn away business.  But if you don’t take the first step soon, you may have to wait until next year to sell more vehicles.  Click on the “Buy Our Stuff” tab located at the top of this page to get started!

For US Capital Inc., MasterCard Mailers, Granite Bay Acceptance Mailers, and Title List buyback & conquest mailers, scroll down and have fun!

There’s more to mail than just credit data…

August 16, 2007

The Title List, by Hill Marketing Group.

 

Our Title List is basically a really sophisticated owner list.  The database matches the current owner with the current vehicle at the current address.  So when you send out a mailer, your message is targeted with precision to the exact person you want it to go to.  

For example, if a Honda store wants to run a promotion to sell Odysseys, they can send out invitations to all of the van and minivan owners within a particular radius of their store, regardless of brand. 

This is extremely valuable to the Honda dealer because our Title List will give them a premium database of owners across the brand lines for them to put their Odyssey special in front of. 

This type of exposure leads to new business that may not have been captured otherwise. 

  Another example would be a Toyota store looking to build pre-owned inventory.  The Toyota store could send a buyback letter to all Toyota owners (i.e. 97-04 Camry, Corolla, Tacoma, etc.) within 20 miles of their store.  The letter can announce Factory Specials as well as a “we need your trade” message.   

Our Title List is a great alternative to credit data, which in some markets has been so saturated that the response rate has decreased, making credit mailers sometimes infeasible and ineffective.   

Every credit mailer that is sent out legally must disclose the FCRA’s Prescreen & Opt-Out Notice.  This gives the recipient a bold notice that they can choose to stop receiving “pre-screened” offers of credit in the mail by calling a toll-free number.  As more and more consumers “Opt-Out”, the pool that dealers mail into becomes smaller and smaller, resulting in a heavily saturated market with multiple offers from multiple dealers.  Our Title List can be extremely effective if your market is in this type of condition. 

As a courtesy, although not mandated by any law, Hill Marketing Group provides a toll-free Opt-Out number for customers to be removed from our Title List.  We also provide all dealers with an Opt-Out fax notification form for customers to be removed in the event that one desires to do so.   This rarely occurs, but is just another illustration of how all of HMG’s programs are extremely well thought out, with the dealers CSI and reputation always in mind. 

We are not saying that credit mailers don’t work anymore.  In fact, as a previous customer of HMG, you may already know that we have the best credit mailers in the country!  All we’re saying is that there is life after credit data; Our Title List. 

Ask your Marketing Consultant for samples of the latest Title List pieces and see for yourself why dealers keep coming back to Hill Marketing Group.